Privacy Policy

This Privacy Policy explains how Orbi (“Orbi,” “we,” “us,” or “our”) collects, uses, and shares information when you use the Orbi mobile application and related services (the “Service”). By using Orbi you agree to this Policy. Orbi is intended only for people aged 18 and over.

1. Information we collect

Information you provide

• Account & profile. Your name, date of birth, email or sign-in identifier, gender, photos, prompts, interests, education, work, and the other details you add to your profile.
• Content & messages. Messages you send, likes and notes, and other content you create in the app.
• Identity verification. If you choose to verify, you provide a government ID and/or a selfie to our verification partner (see below).
• Support. Information you share when you contact us.

Information collected automatically

• Location. With your permission, approximate or precise location used to show you people nearby and improve matching. You can control this in your device settings.
• Usage & device. Device type, app version, and basic usage and diagnostic information needed to operate and secure the Service.

Information from third parties

• Sign-in providers. If you sign in with Apple or Google, we receive a basic identifier and the email you choose to share.
• Verification & payment partners. We receive the result of an ID check and confirmation of a purchase (we do not receive your full card details).

2. How we use your information

• Create your profile and show you to, and show you, relevant people nearby.
• Operate core features — matching, messaging, likes, and boosts.
• Power optional AI features such as personalized date ideas (see below).
• Keep the community safe: detect fraud, abuse, and violations of our Terms.
• Process subscriptions and purchases, and provide support.
• Improve the Service and comply with our legal obligations.

3. AI features

Some features (for example, suggested date ideas and profile assistance) use AI. To generate these, limited, relevant inputs may be sent to a trusted AI provider that processes them on our behalf to return a result. We do not sell your data, and these inputs are used to produce your result — not to advertise to you.

4. How we share information

• With other members. Your profile (photos, name, age, and the details you add) is shown to other members as part of the Service. Please be thoughtful about what you include. Your precise location and contact details are not shown to other members.
• Service providers. We use trusted vendors to run Orbi, including cloud hosting and database (Supabase), identity verification (Persona), AI processing (Anthropic), and in-app purchases (Apple and RevenueCat). They may process your information only to provide their service to us.
• Legal & safety. We may disclose information if required by law or to protect the rights, safety, and security of our members, the public, or Orbi.
• Business transfers. If Orbi is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information.

5. Identity verification

Identity verification is handled by our verification partner, Persona. The ID and selfie you submit are processed to confirm your identity and are subject to Persona’s own privacy practices in addition to this Policy. Orbi receives the verification result and a limited set of associated data.

6. Payments

Subscriptions and boosts are purchased through Apple’s App Store and managed with RevenueCat. Your payment is processed by Apple; Orbi receives confirmation of the purchase and entitlement status, not your full payment-card information.

7. Data retention & deletion

We keep your information for as long as your account is active or as needed to provide the Service. You can delete your account at any time from within the app, which removes your profile from Orbi. We may retain limited information where necessary to comply with legal obligations, resolve disputes, prevent abuse, or enforce our Terms.

8. Security

We use technical and organizational measures designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data and to limit access to it.

9. Your rights & choices

• Access, update, or correct your profile information in the app.
• Control location and notification permissions in your device settings.
• Delete your account, which removes your profile from the Service.
• Depending on where you live, you may have additional rights (such as access, portability, or deletion). Contact us to exercise them.

10. Children

Orbi is only for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn that we have, we will delete it.

11. International users

Orbi may be operated from, and your information processed in, countries other than where you live. Those countries may have different data-protection laws. By using the Service you consent to this processing.

12. Changes to this Policy

We may update this Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you in the app.

13. Contact

Questions about your privacy or this Policy? Reach us at support@orbidating.com.